Kovo Application Notices

Kovo Provider Application Notice

Candidate version kovo-application-notice-2026-10-07-v1

1 Who receives your application

Kovo is a service brand operated by Emmyx Global Concepts, registered business name BN2276868. Our business address is Kovo Place, Lekki Phase 1, Lekki, Lagos, Nigeria. Contact us about your application at support@kovo.com.ng. In this notice, “we” means that operator and “you” means the person applying.

2 What you are applying for

This form lets you ask to join Kovo as a private chef, cleaner, or both. Our initial service areas are Victoria Island, Ikoyi, Lekki and Ajah. You may choose the areas you can serve from those shown in the form.

Submitting an application requests our review. It does not approve you as a provider, make you available for bookings, publish your profile, confirm a job or guarantee work or income. It is not an offer of employment. Any eventual legal working relationship will depend on its actual terms, working arrangements and applicable law.

No booking or service payment is collected with this application. Applying does not authorise a deduction from your bank account or acceptance of the separate draft Provider Terms. Before any paid-booking activation, you will be given the final provider agreement and complete applicable payment and booking policies to review and accept separately.

3 Eligibility and accurate information

You must be at least 18 and apply using your own identity. Give accurate information about your experience, qualifications, service choices and capabilities. Keep your contact details current and tell us if a material answer changes. Do not impersonate someone, invent credentials or upload material that you do not have permission to provide.

Use the upload guidance in the form. Keep unrelated personal information, client details and identifiable children out of photos or documents. Optional supporting material is optional; submitting it does not mean that Kovo has verified it.

We may ask you to clarify or correct an answer, request further information at the appropriate stage, or decline an application for a relevant eligibility, competence, capacity, accuracy or safety reason. You can contact us to correct information or ask for human reconsideration. Answering that you are unwilling to provide a guarantor does not itself create an automatic rejection rule.

4 What happens after submission

We review the initial application first. Identity documents and guarantor details are requested only if you are shortlisted and the relevant verification stage has been opened. Bank details are requested only after approval, through the designated payout process. Do not send those details through an initial-application upload or an unrequested message.

The intended identity choices after shortlisting are a voter's card, driver's licence, international passport, or another government-issued photo ID that you identify. Verification is manual. Uploading a document does not confer verified status. Before any later collection, we will explain what is needed and how it will be used.

Saying that you are willing to provide a guarantor does not bind another person or make them responsible for a debt or loss. Any later request for their details will include the relevant privacy information and permission requirements. A financial guarantee, if ever proposed, would require a separate agreement with that person.

5 Pricing information at the application stage

You propose a separate base fee for each service you offer. For both chefs and cleaners, the base fee covers the first two hours, and each additional full hour adds the same base fee. For example, a base fee of NGN 20,000 gives service totals of NGN 20,000 for two hours, NGN 40,000 for three hours and NGN 60,000 for four hours. Any displayed benchmark is guidance, not a compulsory rate or an earnings promise.

The intended service-fee allocation is 80% to the provider, less applicable service-payment processing fees, and 20% to Kovo. Ingredients are separate. Applying records your pricing preferences and awareness of this model; it does not itself create a booking, charge or payment obligation.

The actual processing-fee amount or calculation, settlement timetable, cancellation and refund rules, ingredient-payment fees, and rules for shorter jobs, partial hours and overruns must be disclosed and agreed before the relevant paid activity is enabled. No undisclosed rounding rule, minimum-job charge or immediate bank-payout promise is created by this notice.

6 Your information and communication

The Application Privacy Notice explains how we use the information you provide and how to exercise your rights. Your application is reviewed privately. A display name, biography or photo intended for a future client-facing profile is not made public simply because you submit this form.

We may use the application contact channel you provide to ask about or update you on this application, as described in the Privacy Notice. This does not subscribe you to unrelated advertising or activate an automated WhatsApp service. No guaranteed review time or round-the-clock support is promised here.

You may contact support@kovo.com.ng to correct or withdraw your application. Withdrawal does not require you to accept a paid service or pay an exit fee. Personal-data deletion and any necessary limited retention follow the Application Privacy Notice and applicable law.

7 Your rights and this notice

This notice applies to the application stage only. It does not waive consumer, employment, privacy or other mandatory rights, restrict lawful complaints to a regulator or prevent access to a competent court. Nigerian law and applicable Lagos State law apply.

We will identify any updated notice by its version and date and explain material changes before using information for a new purpose or asking you to take a further step. You can obtain the version shown when you applied by contacting us.

Proposed application acknowledgment

“I confirm that I am at least 18 and that the information I have provided is accurate to the best of my knowledge. I have read the Application Notice and Application Privacy Notice, and I request review of my application. I understand that submitting does not approve me for bookings or accept the separate Provider Terms.”